Right Replacement AirPod: How to Get & What to Know
How to get right replacement airpod? If you damage, lose, or need to replace one or both of your AirPods or the charging case, Apple – or an Apple Authorized Service Provider – can service your product.
Whether you are responsible for your service depends on the issue you have and whether your warranty covers it. The cost will depend on whether you have AppleCare and what needs to be repaired or replaced.
How to replace your Apple AirPods
There are several ways you can have your AirPods serviced. In the first instance, you can schedule an Apple Genius Bar appointment and take the iPad to an Apple Store or an Apple Authorized Service Provider. For this step, you will need your AirPods and serial number, which you can find on your Charging Case, your original receipt, or the original box of your AirPods.
If you would prefer to mail your product to Apple for service, contact Apple Support. You should locate the serial number of your device before speaking with an Apple Support advisor. Replacement AirPods or Charging Cases will take about a week to arrive.
Here’s how to replace your Apple AirPods Pro for free
Certain AirPods Pro models with sound issues can be repaired for free by Apple. The offer only applies to models manufactured before October 2020. Symptoms for affected AirPods Pro may include crackling or static sounds while exercising or talking on the phone, as well as Active Noise Cancellation not working as expected (losing base sound or hearing more background noise).
AirPods Pro affected by this issue will be repaired free of charge by Apple. Alternatively, you can mail your AirPods in for service, or schedule an appointment to bring them into an Apple Store or Authorized Service Provider. Apple examines your product once it has been received to determine if it’s eligible for the program. A sound issue confirmed by Apple will receive a replacement AirPods Pro. There is no need to replace the AirPods Pro cases since they are not affected by the sound issue. Affected AirPods Pro units are covered by this program for two years after purchase.
Understanding your AirPod warranty
As long as the problem is covered by Apple’s One Year Limited Warranty, AppleCare+, or consumer law, you may not have to pay to have your AirPods or Charging Case fixed. If your AirPods are not covered by one of these three things, you will need to pay for an out-of-warranty repair.
For one year, starting from the date you purchased the product, the Apple One Year Limited Warranty covers manufacturing defects of iPhones and Apple-branded accessories (like AirPods). Damages resulting from accidental damage or unauthorized modifications to an Apple product are not covered.
With AppleCare+ for Headphones, the Apple One Year Limited Warranty is extended to two years (starting from the date AppleCare+ is purchased). The policy covers up to two accidental damage incidents every 12 months, subject to a $29 service fee per incident (plus tax). Apple will replace damaged AirPods and Charging Cases for AppleCare+ customers.
You may also be covered by consumer protection laws in the country or region where you live or where you purchased your Apple product.
There is an after-service guarantee from Apple, regardless of whether you are covered by a warranty. Any service Apple performs on their products is guaranteed for 90 days or until the end of your Apple warranty, whichever is longer. Products that have been serviced by Apple directly or by an Apple Authorized Service Provider are covered by this guarantee.
Replacement for damaged AirPods versus lost AirPods
In the event that one or both of your AirPods are physically damaged or the charging case is damaged, Apple will replace them for an out-of-warranty charge. For each incident covered by AppleCare+, you will be charged a fee.
The AppleCare+ fee per incident for AirPods Max is $29, and the out-of-warranty fee depends on the type of repair required. For an estimate, contact an Apple service representative.
The AppleCare+ fee for AirPods Pro is $29 per incident, and the out-of-warranty fee is $89 per AirPod or Charging Case.
The AppleCare+ fee per incident for AirPods is $29, and the out-of-warranty fee is $69 per AirPod, $59 for a Charging Case, and $69 for a Wireless Charging Case. In addition to the out-of-warranty fee, all out-of-warranty fees are subject to tax.
If you lose one or both AirPods or your charging case, you can purchase a brand new one to replace it. There is no coverage for lost or stolen AirPods under AppleCare+ for Headphones. The AirPods Pro has a lost fee of $89 each and a charging case fee of $99 per unit.
There is a lost fee of $69 for each AirPod, $59 for the Charging Case, and $79 for the Wireless Charging Case. There is also a tax on lost fees, plus a $6.95 shipping fee. Using the Find My app, you can locate lost AirPods before requesting a replacement.
Batteries for AirPods and replacement tips for AirPod Pro
Apple will repair AirPods free of charge for battery issues covered by the Apple Limited Warranty, AppleCare+, or consumer law. Batteries that have worn down from regular use are not covered.
Out-of-warranty battery service is offered by Apple for a fee in these cases. AppleCare+ products that contain a battery that holds less than 80 percent of its original capacity are exempt from this rule. In such cases, Apple will service the battery free of charge.
Battery service fees for AirPods Max are $79, AirPods and AirPod Pro are $49, and charging cases are also $49 each. Additionally, battery service fees are subject to tax and a $6.95 shipping fee. Check out this Apple Support link to learn how to charge your AirPods.
As long as the Apple Limited Warranty covers the issue, Apple will replace the silicone tips that click into AirPods Pro at no additional charge. You can shop for extra ear tips on the Apple Online Store with free shipping if you have lost them or just want to have extras on hand.
